December 21, 2009

SKYJACKED


The Department Of Transportation announced today limits on how long airlines can hold passengers hostage on delayed flights. At two hours, they must begin to offer food and beverage and if that delay reaches three hours, they must allow those passengers to de-plane. Fines of up to $27,500 per passenger can be levied if airlines violate the new three hour rule. Also, they must keep lavatories operating and provide medical attention when necessary. Airlines have said they will comply with the regulations.

Do they really have a choice?

These rules, which go into effect in 120 days, are LONG overdue and we at The Steaming Poop blog applaud them. It's amazing that, from a simple customer service standpoint, the airlines were unable (or unwilling) to give into common sense and implement these rules (or something similar) on their own.


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